FAQ

1.    How do I get to contact you?

You can send email to us or chat with us in skype.

2.    If sample is required, who will pay for the freight charges?

Sample cost and freight charges will be paid by the customer.

3.    How do I proceed with the order?

Upon approval of our quotation, a Performa invoice will be provided for your payment arrangement.

4.    What about other commercial terms?

All commercial terms such as production lead time, payment terms, incoterm and ect will be clearly stated when submission of the quotation. 

5.    If I have further questions and doubts, how do I get to continue to have constant communication with you?
You can always send email to us should you need further clarification or you can also chat with us through skype/whatsapp.

6.    How’s the packaging?
All finished product will be securely packed in a carton box before shipment.

7.    What’s the mode of shipping?

The shipping is done by air for small orders which takes about 4 – 5 days under usual conditions. For bulk orders, shipment is usually conducted via sea freight for cost saving purposes. However, it may takes about 2 – 4 weeks for shipment to arrive depending on the location.

8.    Why buy from us?
We handle all our orders with extra personal attention.